Fyi77 Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction

Welcome to the fyi77 Privacy Policy. We understand that entrusting personal information to any online platform is not a trivial matter — and that is why we take this responsibility very seriously.

This Privacy Policy explains the data collection, processing, storage, and protection practices adopted by fyi77 ("Platform", "we") when you ("Player", "User") use any of our services, including the fyi77.pro website, iOS and Android mobile apps, and all related features.

This document should be read together with Terms and Conditions and Responsible Gaming Policy fyi77 for a full overview of your rights and responsibilities as a platform user.

2 Information We Collect

Fyi77 collects only the information necessary to provide you with a secure, seamless, and personalised service. We do not collect irrelevant or excessive data. The following are the categories of information we collect:

We also automatically collect information through your use of the platform, including activity logs and technical device data. This helps us identify any suspicious activity and keep your account secure at all times.

3 How We Use Your Data

All information we collect is used for specific and legitimate purposes. fyi77 does not use your data for any purpose beyond the scope stated below without obtaining your consent first:

• Account management: Registers, verifies your identity, and manages your account securely.
• Transaction processing: Processes deposits and withdrawals quickly and accurately to your verified bank details.
• Platform security: Detects and prevents fraud, unauthorized account changes, and activities that compromise platform integrity.
• Customer support: Provides relevant and personalized assistance when you contact the fyi77 support team.
• Service communications: Sends important notifications related to your account, transactions, and policy changes.
• Platform improvements: Analyses usage data in aggregate (not individually) to improve the user experience.
• Legal compliance: Fulfils the legal and regulatory obligations applicable to the fyi77 platform.

4 Sharing Information with Third Parties

Fyi77 understands that you want to know who may have access to your information. We only share personal data in the following limited circumstances, and always with strict controls:

• Payment providers: Required transaction details are shared with payment providers such as FPX, Touch 'n Go, and local banks solely for processing your deposits and withdrawals.
• Technical service providers: Companies we engage to maintain the platform's technical infrastructure may have limited access to certain data, and they are bound by strict confidentiality agreements.
• Regulatory bodies and law enforcement: fyi77 will comply with any lawful directive from the relevant authorities when required to do so under applicable law.
• Identity verification partners: For KYC purposes, your identity documents may be verified through a trusted third-party identity verification system integrated with our platform.

5 Data Security and Protection Measures

Fyi77 continuously invests in security infrastructure to ensure your data is protected at all times. The following are the security layers we have in place:

• 256-bit SSL encryption: All data transmitted between your device and fyi77 servers is encrypted using industry-standard 256-bit SSL protocol, ensuring no third party can intercept your information in transit.
• Two-factor authentication (2FA): fyi77 supports two-factor authentication as an additional layer of protection when logging into your account.
• 24/7 security monitoring: Our systems are monitored around the clock to detect any unusual activity or unauthorized access attempts.
• Secure password storage: Your password is not stored in plain text — we use strong cryptographic hashing.
• Internal access controls: Only authorised staff with a legitimate work requirement may access sensitive player data, and every access is logged for audit purposes.

6 Cookies and Tracking Technologies

Fyi77 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential Cookies: Required for the platform to function — including maintaining your login session. Cannot be disabled.
• Preference Cookies: Saves user preferences such as language and display settings for your convenience.
• Analytics Cookies: Collects anonymized usage data to help us understand how players use the platform and identify areas for improvement.
• Security Cookies: Helps detect and prevent fraud and unauthorized access to your account.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality. Continued use of the fyi77 platform after the cookie notification is displayed is considered your consent to the use of cookies as described.

7 Data Retention and Deletion

Fyi77 retains your personal data for as long as your account is active or as long as required to provide our services. We also retain data for a specific period after account closure to meet legal obligations, including anti-money laundering (AML) and tax requirements.

• Active account data: Retained for as long as the account is active and used to provide services.
• Financial transaction data: Retained for a minimum of 7 years after a transaction occurs to meet Malaysia's financial legal requirements.
• Security logs: Retained for 12 months for security incident investigation purposes.
• Data after account closure: Certain information may be retained for up to 5 years after account closure in accordance with regulatory obligations.

Once the specified retention period has elapsed, your data will be securely deleted or anonymized from our systems.

8 Your Privacy Rights as a User

As a fyi77 player, you have clear rights regarding your personal data. fyi77 is committed to respecting and facilitating the exercise of these rights:

9 Child Protection

The fyi77 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process any personal information from minors.

Should we detect that information belonging to a minor has been collected without the knowledge or consent of a parent or legal guardian, the account in question will be closed immediately and all related data will be deleted from our systems.

If you are a parent or guardian and believe your child has registered at fyi77, please contact us immediately through customer support.

10 Changes to the Privacy Policy

Fyi77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or technological developments. The latest version will always be available on this page with a clear update date.

For changes we consider significant, we will endeavour to notify you via in-platform notifications or your registered email. However, it remains your responsibility to review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help:

• Privacy Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the fyi77 platform
• Response Time: Within 24 working hours for all privacy-related enquiries

For more information on other fyi77 policies, please visit:

• fyi77 Terms and Conditions
• Responsible Gaming
• Frequently Asked Questions (FAQ)